{"id":4974,"date":"2023-12-06T11:09:49","date_gmt":"2023-12-06T11:09:49","guid":{"rendered":"http:\/\/nguyenlieuxanh.org\/?page_id=4974"},"modified":"2023-12-06T11:09:49","modified_gmt":"2023-12-06T11:09:49","slug":"chinh-sach-bao-hanh","status":"publish","type":"page","link":"https:\/\/nguyenlieuxanh.org\/?page_id=4974","title":{"rendered":"Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh"},"content":{"rendered":"

CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 H\u00c0NG V\u00c0 HO\u00c0N TI\u1ec0N<\/h2>\n

Nh\u1eb1m t\u1ea1o s\u1ef1 tho\u1ea3i m\u00e1i trong mua s\u1eafm c\u0169ng nh\u01b0 b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng khi \u0111\u1ebfn mua h\u00e0ng. C\u00f4ng ty s\u1ebd \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 h\u00e0ng v\u1edbi nh\u1eefng quy \u0111\u1ecbnh c\u1ee5 th\u1ec3 nh\u01b0 sau:<\/p>\n

\u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3 h\u00e0ng.<\/h3>\n

+ C\u00e1c s\u1ea3n ph\u1ea9m \u0111\u1ed5i tr\u1ea3 ph\u1ea3i c\u00f2n nguy\u00ean v\u1eb9n, kh\u00f4ng c\u00f3 d\u1ea5u hi\u1ec7u s\u1eed d\u1ee5ng v\u00e0 ph\u1ea3i c\u00f2n tem, m\u00e1c.<\/p>\n

+ C\u00f2n gi\u1eef h\u00f3a \u0111\u01a1n mua h\u00e0ng do c\u00f4ng ty ch\u00fang t\u00f4i cung c\u1ea5p.<\/p>\n

+ Kh\u00e1ch h\u00e0ng ph\u1ea3i ph\u1ea3n h\u1ed3i v\u1ec1 t\u00ecnh tr\u1ea1ng s\u1ea3n ph\u1ea9m cho b\u1ed9 ph\u1eadn CSKH c\u1ee7a ch\u00fang t\u00f4i trong v\u00f2ng 24h k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng<\/p>\n

+ Kh\u00e1ch h\u00e0ng ph\u1ea3i g\u1eedi l\u1ea1i s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i v\u1ec1 c\u00f4ng ty ch\u00fang t\u00f4i ki\u1ec3m \u0111\u1ecbnh t\u00ecnh tr\u1ea1ng s\u1ea3n ph\u1ea9m \u0111\u1ec3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n.<\/p>\n

Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 c\u1ee5 th\u1ec3<\/h3>\n

1.\u0110\u1ed1i v\u1edbi \u0111\u01a1n h\u00e0ng nguy\u00ean v\u1eadt li\u1ec7u:<\/p>\n

\u2013 \u00c1p d\u1ee5ng \u0111\u1ed5i mi\u1ec5n ph\u00ed ho\u00e0n to\u00e0n \u0111\u01a1n h\u00e0ng khi c\u00f3 s\u1ef1 ghi nh\u1eadn b\u1ecb \u0111\u1ed5 v\u1ee1 do qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n.<\/p>\n

\u2013 \u00c1p d\u1ee5ng g\u1eedi l\u1ea1i h\u00e0ng b\u1ecb thi\u1ebfu so v\u1edbi \u0111\u01a1n h\u00e0ng m\u00e0 kh\u00e1ch h\u00e0ng \u0111\u1eb7t v\u00e0 nh\u1eadn \u0111\u01b0\u1ee3c.<\/p>\n

\u2013 \u00c1p d\u1ee5ng \u0111\u1ed5i, tr\u1ea3 l\u1ea1i \u0111\u1ed1i v\u1edbi s\u1ea3n ph\u1ea9m qu\u00e1 h\u1ea1n s\u1eed d\u1ee5ng, c\u00f3 hi\u1ec7n t\u01b0\u1ee3ng b\u1ecb h\u01b0 h\u1ecfng (m\u1ed1c, m\u00f9i l\u1ea1, kh\u00f4ng gi\u1ed1ng v\u1edbi m\u1eabu th\u1eed,\u2026).<\/p>\n

2. \u0110\u1ed1i v\u1edbi \u0111\u01a1n h\u00e0ng gia c\u00f4ng, nghi\u00ean c\u1ee9u:<\/p>\n

\u2013 \u00c1p d\u1ee5ng \u0111\u1ed5i mi\u1ec5n ph\u00ed nh\u1eefng \u0111\u01a1n h\u00e0ng l\u00e0m kh\u00f4ng \u0111\u00fang y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch ho\u1eb7c kh\u00e1c v\u1edbi m\u1eabu th\u1eed \u0111\u00e3 \u0111\u01b0\u1ee3c 2 b\u00ean th\u1ed1ng nh\u1ea5t. ( Kh\u00f4ng \u00e1p d\u1ee5ng cho tr\u01b0\u1eddng h\u1ee3p KH s\u1eed d\u1ee5ng kh\u00f4ng hi\u1ec7u qu\u1ea3, m\u00f9i h\u01b0\u01a1ng kh\u00e1ch h\u00e0ng kh\u00f4ng th\u00edch, hay kh\u00e1ch h\u00e0ng d\u00f9ng b\u1ecb k\u00edch \u1ee9ng,\u2026)<\/p>\n

\u2013 \u00c1p d\u1ee5ng \u0111\u1ed5i h\u00e0ng \u0111\u1ed1i v\u1edbi nh\u1eefng \u0111\u01a1n h\u00e0ng b\u1ecb \u0111\u1ed5, v\u1ee1 do qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n ( T\u00f9y v\u00e0o s\u1ed1 l\u01b0\u1ee3ng \u0111\u1ed5 v\u1ee1 \u0111\u1ec3 \u0111\u1ec1n b\u00f9.)<\/p>\n

\u2013 \u00c1p d\u1ee5ng \u0111\u1ed5i ho\u1eb7c ho\u00e0n ti\u1ec1n l\u1ea1i cho kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m b\u1ecb bi\u1ebfn d\u1ea1ng ( m\u1ed1c, h\u01b0 h\u1ecfng, c\u00f3 m\u00f9i h\u00f4i, ho\u1eb7c b\u1ecb t\u00e1ch l\u1edbp,\u2026).<\/p>\n

\u2013 \u00c1p d\u1ee5ng g\u1eedi l\u1ea1i m\u1eabu th\u1eed kh\u00e1c cho kh\u00e1ch h\u00e0ng n\u1ebfu m\u1eabu ch\u01b0a \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c 80% y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. ( Kh\u00e1ch h\u00e0ng ph\u1ea3i ch\u1ecbu ph\u00ed ship).<\/p>\n

Quy tr\u00ecnh \u0111\u1ed5i h\u00e0ng.<\/p>\n

B\u01b0\u1edbc 1:<\/strong> Khi g\u1eb7p b\u1ea5t k\u00ec v\u1ea5n \u0111\u1ec1 g\u00ec v\u1ec1 s\u1ea3n ph\u1ea9m, kh\u00e1ch h\u00e0ng ph\u1ea3i g\u1ecdi \u0111i\u1ec7n ngay cho ch\u00fang t\u00f4i qua s\u1ed1 hotline 0389 836 526 \u0111\u1ec3 \u0111\u01b0\u1ee3c x\u1eed l\u00fd.<\/p>\n

B\u01b0\u1edbc 2:<\/strong> Kh\u00e1ch h\u00e0ng g\u1eedi tr\u1ea3 s\u1ea3n ph\u1ea9m c\u00f2n nguy\u00ean bao b\u00ec, nh\u00e3n m\u00e1c c\u00f9ng h\u00f3a \u0111\u01a1n v\u1ec1 \u0111\u1ecba ch\u1ec9 c\u00f4ng ty.<\/p>\n

B\u01b0\u1edbc 3:<\/strong> Ch\u1edd ph\u1ea3n h\u1ed3i t\u1eeb c\u00f4ng ty ch\u00fang t\u00f4i<\/p>\n

L\u01b0u \u00fd:<\/strong><\/p>\n

\u2013 Ph\u1ea3n h\u1ed3i c\u1ee7a b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd trong v\u00f2ng 7 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y khi\u1ebfu n\u1ea1i.<\/p>\n

\u2013 \u0110\u01a1n h\u00e0ng ph\u1ea3i g\u1eedi tr\u1ea3 l\u1ea1i cho ch\u00fang t\u00f4i trong v\u00f2ng 7 ng\u00e0y k\u1ec3 t\u1eeb l\u00fac nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i c\u1ee7a CSKH.<\/p>\n

\u2013 \u0110\u1ed1i v\u1edbi \u0111\u01a1n h\u00e0ng nghi\u00ean c\u1ee9u, t\u00f9y v\u00e0o t\u1eebng tr\u01b0\u1eddng h\u1ee3p \u0111\u1ec3 ghi nh\u1eadn l\u00e0 c\u00f3 g\u1eedi tr\u1ea3 h\u00e0ng l\u1ea1i cho ch\u00fang t\u00f4i hay kh\u00f4ng. \u0110i\u1ec1u n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c CSKH th\u00f4ng b\u00e1o x\u00e1c nh\u1eadn l\u1ea1i v\u1edbi KH.<\/p>\n

\u2013 T\u1ea5t c\u1ea3 c\u00e1c tr\u01b0\u1eddng h\u1ee3p khi\u1ebfu n\u1ea1i, \u0111\u1ec1u ph\u1ea3i c\u00f3 b\u1eb1ng ch\u1ee9ng ch\u1ee9ng minh t\u1eeb kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft ( H\u00ecnh \u1ea3nh, video,\u2026).<\/p>\n","protected":false},"excerpt":{"rendered":"

CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 H\u00c0NG V\u00c0 HO\u00c0N TI\u1ec0N Nh\u1eb1m t\u1ea1o s\u1ef1 tho\u1ea3i m\u00e1i trong mua s\u1eafm c\u0169ng nh\u01b0 b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng khi \u0111\u1ebfn mua h\u00e0ng. C\u00f4ng ty s\u1ebd \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 h\u00e0ng v\u1edbi nh\u1eefng quy \u0111\u1ecbnh c\u1ee5 th\u1ec3 nh\u01b0 sau: \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3 h\u00e0ng. + C\u00e1c s\u1ea3n…<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4974","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nguyenlieuxanh.org\/index.php?rest_route=\/wp\/v2\/pages\/4974","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nguyenlieuxanh.org\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nguyenlieuxanh.org\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nguyenlieuxanh.org\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/nguyenlieuxanh.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4974"}],"version-history":[{"count":1,"href":"https:\/\/nguyenlieuxanh.org\/index.php?rest_route=\/wp\/v2\/pages\/4974\/revisions"}],"predecessor-version":[{"id":4975,"href":"https:\/\/nguyenlieuxanh.org\/index.php?rest_route=\/wp\/v2\/pages\/4974\/revisions\/4975"}],"wp:attachment":[{"href":"https:\/\/nguyenlieuxanh.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}